What is the key to every successful customer engagement?
Building Relationships – knowing your customer’s particular needs and delivering on those needs!
Mindful Sales Relationships is a collection of workshops and follow-up meetings designed to increase relationship building skills for Individual Sales Professionals, Sales Teams, and Sales Managers. Using the Everything DiSC® Sales or Everything DiSC® Management assessment as a foundation, you will gain tools proven to develop, maintain, and fulfill relationships with customers. In a highly interactive environment, you will:
- know your own relationship building strengths,
- practice effective ways to leverage your communication style when engaging others,
- and learn to proactively negotiate a space for long-lasting and fruitful relationships.
Individual Sales Professionals
- Learn to use DiSC® styles to your advantage throughout the sales process
- Implement a fast and easy method for introducing your product/s or service/s
- Learn to handle the most common objections in your field of sales
- Develop a simple and dynamic strategy for setting goals mindfully
- Discover new ways of identifying and reacting to competition
- So you can:
- Have shorter, more productive sales conversations
- Win repeat business through customer satisfaction
- Gain more referral business through your existing customer base
Sales Teams
- Learn to use DiSC® styles to your advantage throughout the sales process
- Identify practical methods for better communication among the sales team
- Learn to use effective virtual communication techniques
- Coordinate a strategy for explaining products and services consistently among team members
- Learn to handle the most common objections in your field of sales
- Develop a simple and dynamic strategy for setting goals mindfully
- Discover new ways of identifying and reacting to competition
- So you can:
- Experience shorter, more productive sales cycles
- Reduce or eliminate confusion among sales team members
- Focus on the most important part of the sale – the customer
Sales Managers
- Learn to use DiSC® styles to your advantage throughout the sales coaching process
- Foster more productive team communication
- Get a gauge for quality control in the selling process with a common behavioral language
- Leverage the success of other sales managers in a Community of Practice
- Understand the benefit of positive feedback and observable accountability
- Develop a simple and dynamic strategy for setting goals mindfully
- So you can:
- Hold faster, more productive formal coaching sessions with employees
- Explode the productivity of your sales teams
- Minimize costs to your business through true employee enablement and empowerment
In addition, all Everything DiSC® attendees:
- Discover the meaning of DiSC® styles
- Identify your style and explore the priorities that drive you during your workday
- Develop skills in recognizing peoples’ DiSC styles based on their behavioral cues
- Discover your reactions to different DiSC® styles
- Identify what works for you and what challenges you when working with each style
- Learn how others have bridged their differences using DiSC®
Workforce Equanimity 